Shipping policy

Processing Time

Orders are typically processed within 1–5 business days unless otherwise stated.

Shipping Carriers

We may use:

  • Canada Post

  • UPS

  • FedEx

  • Purolator

  • other regional carriers

International Orders

Customers are responsible for:

  • customs fees

  • import taxes

  • duties

Chargeback & Fraud Policy

Fraudulent chargebacks will be disputed using:

  • shipment tracking

  • order records

  • customer communication

  • carrier confirmation

Orders suspected of fraud may be cancelled or held for verification.